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About Us

Dot-Idea Limited

Dot-Idea Limited, based in Hong Kong and radiating to the Guangdong-Hong Kong-Macao Greater Bay Area, is a high-tech enterprise focused on digital technology solutions. Since our establishment, we have always adhered to the core philosophy of 'empowering business with technology and driving value with creativity.' With solid technical accumulation and attentive customer service, we provide a full chain of digital services covering technical support, web development, software development, and IoT solutions for clients across various industries, helping enterprises achieve efficiency improvements and transformation upgrades.

Our core capabilities: Building a digital ecosystem with four major sectors

Based on deep insights into industry needs, we have created four core service systems, forming a complete service loop from basic technical support to high-end system development, fully meeting the digital needs of enterprises of different sizes.

1. Technical support solutions: The 'backing force' for stable enterprise operations

We understand that stable operations are the cornerstone of enterprise development, which is why we have established a multi-level technical support system. Whether it is basic remote support during workdays, 24×7 advanced response, or rapid on-site handling of emergencies, we have a professional engineering team to follow up throughout the process. Through clear Service Level Agreements (SLAs), we ensure response times are precise within 15 minutes and resolution times are detailed to the hour, ensuring that enterprise IT systems maintain high availability and minimizing losses caused by failures.

2. Web development solutions: The 'digital business card' that shapes enterprise brands

In the internet era, websites are the core front for enterprises to showcase themselves and convert business. Starting from the attributes of the enterprise brand, we provide customized development services ranging from basic corporate websites to high-end e-commerce platforms, covering responsive design, interactive function development, and membership system construction throughout the entire process. All web pages are adapted for PC, tablet, and mobile platforms, and incorporate SEO optimization concepts, ensuring not only superior visual experiences but also helping enterprises enhance online exposure and user conversion rates.

3. Software development solutions: The 'core engine' driving business growth

In response to the personalized solution needs of enterprises, we focus on mobile application and web application development, utilizing advanced technology frameworks such as React Native and Flutter to achieve efficient development of iOS, Android, and cross-platform applications. From basic applications with simple business logic to complex, high-concurrency enterprise-level systems, and to multi-tenant architecture SaaS platforms, we are always business scenario-oriented, ensuring that software functions are highly aligned with enterprise needs, providing strong technical support for business growth.

4. IoT technology support: The 'connecting link' to open the smart era

In line with the development trends of the IoT industry, we offer a full chain of IoT services from hardware integration to system development. We enable rapid access for sensors, smart devices, and industrial equipment, building IoT platforms that cover device management, data collection, and real-time monitoring, seamlessly integrating with mainstream cloud platforms such as Alibaba Cloud and AWS. Through data analysis and intelligent alert functions, we help enterprises achieve remote management of equipment and optimize operational costs, accelerating the transformation of traditional industries towards intelligence.


Our core advantages: Winning trust through professionalism and integrity

  • Professional team: Core technical members all have over 5 years of industry experience, are familiar with technical standards in Hong Kong and international markets, and can quickly respond to multilingual and multi-scenario service needs.

  • Quality assurance: We have established a full-process quality control system of 'demand confirmation - R&D implementation - testing acceptance - after-sales maintenance,' and all services come with a 90-day quality guarantee to ensure delivery quality.

  • Flexible services: We offer customized service packages and flexible payment methods, supporting settlement by project, by time, or monthly, fully matching the budgets and cooperation needs of different enterprises.

  • Data security: We strictly comply with Hong Kong's Personal Data (Privacy) Ordinance, establishing a comprehensive data encryption and confidentiality mechanism to ensure the security of customer data and information confidentiality.


Our service philosophy: Customer-centered, growing together

Dot-Idea Limited always adheres to 'customer needs first.' From initial demand communication to later maintenance services, we strive for excellence in every aspect. We are not just a technical service provider but a strategic partner in the digital transformation of enterprises. Whether it is the startup phase of small and medium-sized enterprises or the upgrade needs of large enterprises, we will work hand in hand with customers to create a digital future with integrity, professional technology, and attentive service.